Customer Feedback System Project in Spring Boot and Hibernate. This is another project for computer science students with both project reports and source code.
Customer Feedback System Project in spring and hibernate
It is a multi-role application project i.e. Admin and Customers, where Admin will have the main control over the system.
Admin will be responsible for managing the system. On the other hand, Customers can register themselves, log in using the login credentials, and view and give feedback on the products. Admin can just add products detail and customers can view them and give their valuable feedback.
The overall project is designed using the MVC pattern (MVC i.e. Model, View, and Controller). In the Backend, it is using Spring Boot, at the data access layer the project is using Hibernate Framework, and at the front end, we are using HTML, CSS, and Bootstrap. The Database used here is MYSQL.
Customer Feedback System Project Abstract
Customers’ opinions and feedback matter while running a business. It helps you to understand the needs of customers and helps you to target the right audience.
So, for this, we on Codebun have developed a Customer Feedback System Project in spring boot and hibernate to help the e-commerce website to get a proper feedback system. Here, there are two different roles. Admin will be responsible to add products, viewing feedback, and reviews. Whereas Customers will review products and give their feedback.
Customers can Add/Remove/Update feedback. Customers can also view feedback shared by other users.
The following are the major objective of this application:
- To provide a bug-free application to the admin and customer.
- The main objective is to build a secured, robust Customer Feedback System Project where the information of feedback is managed properly.
- It maintains the record of feedback, and product detail efficiently so that it would be easy to access at any time 24*7.
Modules of Customer Feedback System
Admin Module- This module will allow Admin to log in to the system and manage the system and its functions. Admin can View/Add/Remove products, manage feedback, customers, etc.
Customer Module– In this module, a user can register first using their name, contact number, and address and also, can manage their profile. The user module will allow customers to log in to the system using their names & contact number. Users can view their feedback, share feedback, etc.
Details of Customer- All the customer details can be managed by Admin with this module.
Feedback Module- All the feedback-related operations can be managed in this module.
User Roles of Customer Feedback System
There are two main roles i.e. Admin & Customer. Let us see the functionality of each.
1) Admin
- Admin can Log in/Log out of the system.
- Admin can ADD/VIEW/UPDATE/DELETE Products.
- Admin can VIEW/UPDATE/DELETE Customer feedback.
- Can VIEW all the registered customers.
- Can manage “My Profile”.
- Can change password.
2) Customer
- Can Log in/Log out of the system.
- Customers can ADD/VIEW/UPDATE/DELETE feedback.
- Customers can VIEW all the products review.
- Can VIEW all the comments by another user.
- Can manage “My Profile”.
- Can change password.
Flow Diagram of Customer Feedback System
Tools and Technologies
Front-End: JSP, Html, CSS, JS.
Server-side: Spring Boot.
Back-end: MYSQL, Hibernate.
Server: Tomcat 8.5.
Contact to get the Source Code
Skype Id: jcodebun
Email: jcodebun@gmail.com
Note: If you need the source code you can contact us. These are paid projects it will take 3,4 days to deliver after booking. We will provide complete source code and all the required things like Database and project reports with all the diagrams. Also, we have created a STEP by STEP configuration tutorial to help you in the configuration process.
If you find any kind of difficulties during the configuration, we will provide a complete project configuration guide remotely using any Desk or Zoom.
