Telephone Billing System In Java Using JSP And Servlet With Source Code

Telephone Billing System Project in Java using JSP, Servlet, and MYSQL. Telephone Billing System is a web application developed for the final year IT students and is available with the source code. It will allow a user to collect utilized data by the customers, generate telephone bills for the customers by calculating charges on the basis of the collected data, pay the telephone bills via e-payment methods, etc.

Telephone Billing System Overview

In this application, there are multiple modules such as Admin, User, Payment, Bills, Detail of User Module, etc. Each module will be discussed later on in detail.

This is a multi-role application project i.e. single Admin and multiple User, where Admin will have the main control over the system.

Admin will be responsible for maintaining the system and also, keeping a check on users, billings, payments, generating invoices for users, and registering a new user. On the other hand, Users can register themselves, log in using the login credentials, and pay their monthly telephone bills online.

The whole project is developed using Servlet and JSP. At the front end, we have used HTML, CSS, and Bootstrap. At the data access layer, we have used JDBC API. The Database used here is MYSQL. The whole project is following the MVC (Model View & Controller) design pattern.

Telephone Billing System Abstract

The Telephone Billing System will assist in managing the operations related to billings with more accuracy and efficiency. Online telephone billing systems are proved to be better replacements for the redundant manual billing systems which lacked efficacy in generating and managing telephone bills.

So for this, Codebun has designed a telephone billing system project in java, which has two main roles i.e Admin and User. Admin being the primary user. Admin can Add/Remove/Update any details related to the system, collect call data usage by users for billings, maintain call database, generate bills & invoices for the users, and View/Confirm/Cancel new connection requests by Users, connections, and so on. Admin can keep the records of the Users and their details.

Users can register on the portal using their name, telephone number, address, and other valid details and documents, pay online, download telephone bills & invoices, and Request/Cancel connection. Users can find detailed information about the calculated charges & taxes included in the bills, data consumption, pending bills, etc on the system after logging in.

The following are the major objective of this application:

  1. To provide a bug-free application.
  2. The main objective is to build a secured, robust Telephone Billing System.
  3. It maintains the record of Users, Payments, & history, etc.

Modules in Telephone Billing System 

Admin Module- This module will allow Admin to log in and manage the system and its functions. Admin can collect call data usage by users for billings, compile & maintain call database, generate bills & invoices for the user, manage Existing Users, View/Confirm/Cancel new connection requests, manage bills & payments, etc.

Admin can generate bills on monthly basis by calculating and matching calling tariffs with calling records of users based on the data collected. This data can be stored by the admin for the future.

Admin can send billing & payment reminder emails to registered users in case any user has failed to pay their telephone bills on time.

User Module– In this module, a user can register themselves first using their name, contact number, and address, telephone number and also, can manage their profile. The user module will allow users to log in to the system using their names & telephone number.

Users can view their telephone bills and data usage, payment status, history, etc. Users can make requests for a new connection also, can request for termination of services provided in this module.

Billing Module- In this module, operations related to telephone bills can be managed.

Payment Module- In this module, Users can pay for telephone bills and services provided using e-payment methods.

Download Module- Users will be able to download telephone bills & invoices in this module.

Details of User- Details of a User like a Name, Contact Number, Address, telephone number, bills, payment history can be managed by Admin with this module.

Users Roles

Two users can interact with this application 1) Admin 2) User


  • Can Log in/Log out of the system.
  • Admin can manage Existing Users in the system.
  • Admin can View/Confirm/Cancel new connection requests by the User.
  • Can check payments done by User.
  • Can manage User details.
  • Can generate bills & invoices.
  • Can change password.
  • Can manage “My Profiles”.


  • Can log in/log out of the system.
  • Can Manage “My profile”.
  • Can download bills & invoices.
  • Users can request a new connection.
  • Users can request for termination of the telephone services provided.
  • Can make payments online.
  • Can change password.

Flow Diagram for Telephone Billing System

Tools and Technologies Used

Technology/Domain: Java
Front-End: JSP, Html, CSS, JS, Bootstrap.
Server-side: Servlet.
Back-end: MYSQL.
Server: Tomcat 8.5.

Contact to get the Source Code

Skype Id: jcodebun

Note: If you need the source code you can contact Us. We will provide complete source code and all the required things like Database and project reports with all the diagrams. Also, we have created a STEP by STEP configuration tutorial to help you in the configuration process.

If you find any kind of difficulties during the configuration, we will provide a complete project configuration guide remotely using any Desk or Zoom.